Payment Policy

At Oliver & Emma Montreal, we offer a range of secure payment methods to ensure a smooth and safe checkout experience.

Please note that available payment options may vary depending on your country and location. Customers are responsible for verifying which payment methods are available to them at checkout.


1. Accepted Payment Methods

Depending on your region, we may offer the following payment options:

  • Visa

  • Mastercard

  • Apple Pay

  • Google Pay

All available payment methods will be displayed during checkout.


2. Secure Payments

Your security is extremely important to us.

All payments made on the Oliver & Emma Montreal website are processed through a secure SSL-encrypted connection. This ensures that your personal and payment details are fully protected.

We do not store your payment information on our servers.

All transactions are handled by certified and trusted third-party payment providers.


3. Payment Processing

Orders will only be processed once full payment has been successfully completed and authorized.

If a payment is declined or fails, the order will not be processed.

Oliver & Emma London reserves the right to cancel orders in cases of suspected fraud or unauthorized transactions.


4. Refunds

If you are eligible for a refund, for example following an approved return, the amount will be refunded within 14 days after the returned item has been received and inspected.

Refunds will always be issued to the original payment method used at checkout.

Please note that processing times may vary depending on your payment provider or bank.


5. Contact Information

For any questions regarding payments, please contact:

Oliver & Emma Montreal
Email: info@oliveremmamontreal.com

We are happy to assist you.