Privacy Policy
At Oliver & Emma Montreal, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.
By using our website, you agree to the terms outlined in this policy.
1. Company Information
Company Name: Oliver & Emma Montreal
Brand Name: Oliver & Emma Montreal
Email: info@oliveremmamontreal.com
If you have any questions about this Privacy Policy or how we handle your data, please contact us at the email address above.
2. Personal Data We Collect
When you visit our website or place an order, we may collect the following information:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information (processed securely via third-party payment providers)
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IP address
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Device and browser information
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Website activity and browsing behavior
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Order history and customer service communications
We only collect data that is necessary to provide our services effectively.
3. How We Use Your Information
We use your personal data for the following purposes:
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To process and deliver your orders
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To communicate with you regarding your purchase
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To provide customer support
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To send order confirmations and shipping updates
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To improve our website, services, and customer experience
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To prevent fraud and ensure website security
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To comply with legal obligations
If you subscribe to our newsletter, we may send promotional emails. You can unsubscribe at any time.
4. Data Sharing with Third Parties
To operate efficiently as an online retail and dropshipping business, we may share necessary data with trusted third parties, including:
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Payment providers
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Shipping and logistics partners
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IT and hosting providers
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Marketing and analytics services
These parties only receive the information required to perform their services and are obligated to protect your data.
We never sell your personal information.
5. Data Retention
We retain your personal data only as long as necessary:
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To fulfill orders
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To comply with legal and tax obligations
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To resolve disputes
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To enforce our agreements
After this period, your data will be securely deleted or anonymized.
6. Cookies
Oliver & Emma London uses cookies to:
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Improve website functionality
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Analyze visitor behavior
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Personalize your shopping experience
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Support marketing and advertising efforts
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
7. Your Rights
Under applicable data protection laws, you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Restrict or object to data processing
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Request data portability
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Withdraw consent at any time
To exercise your rights, please contact us at:
We will respond within the legally required timeframe.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
However, no online platform can guarantee 100% security, and you share information at your own risk.
9. Changes to This Policy
Oliver & Emma Montreal reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon publication on our website.
We recommend reviewing this page regularly.